Privacy Policy
Effective Date: [3/7/2025]
Welcome to Zen Browser ("we", "our", or "the App"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use Zen Browser, in compliance with Google Play policies, the EU General Data Protection Regulation (GDPR), and applicable international data protection laws.
1. Information We Collect
We only collect the minimum amount of data necessary to provide and improve our services.
a. Device Information
We may collect non-personally identifiable information such as:
- Device model and manufacturer
- Operating system version
- Language and country setting
- Unique device identifiers (Android ID, Advertising ID)
b. Usage Information
To analyze app performance and user interaction, we may collect:
- App usage statistics
- Crash logs
- Feature usage data
- Session durations and timestamps
c. Browsing Information
As a web browser, Zen Browser may temporarily process browsing information on your device. However, we do not collect or store your browsing history, search queries, visited URLs, or cookies on our servers unless explicitly stated and required for specific features.
d. Feedback and Support
If you voluntarily provide feedback or contact our support team, we may collect:
- Your email address (if provided)
- Contents of your message
- App version and device information for troubleshooting purposes
2. How We Use Your Information
We use the collected data strictly to:
- Provide essential app functionality
- Analyze user engagement to improve app performance
- Fix bugs, crashes, and enhance user experience
- Communicate with users for service updates, if needed
- Ensure legal compliance and prevent misuse or fraud
We do not sell or rent your personal data to any third parties.
3. Legal Bases for Processing
Under the GDPR, our processing of your personal data is based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legitimate Interest: The processing is necessary for our legitimate interests (e.g., app improvement), unless overridden by your fundamental rights and freedoms.
- Legal Obligation: We are legally required to process your data.
4. Third-Party Services
We may integrate third-party SDKs and services to provide essential functionality, such as analytics or crash reporting. These may include:
- Firebase (Google LLC): For analytics and crash reports
- AdMob (Google LLC): For serving contextual ads (subject to user consent)
- Google Play Services
All third-party partners are GDPR-compliant and operate under strict data protection guidelines.
5. Data Retention and Deletion
We retain your data only as long as necessary for the purposes described in this policy.
- Crash logs and analytics data may be retained for up to 12 months for performance review.
- Feedback-related data is retained until the support issue is resolved.
You may request deletion of your personal data at any time by contacting us.
6. Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: You have the right to access your personal data.
- Right of Rectification: You may request correction of inaccurate or incomplete data.
- Right of Erasure: You can request deletion of your personal data.
- Right to Restrict Processing: You can request that we limit processing under certain circumstances.
- Right to Object: You can object to our processing of your personal data.
- Right to Data Portability: You can request that we transfer your data to another service provider.
To exercise any of these rights, please contact us through the app or settings interface. We will respond within the timeframe required by law.
7. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Measures include:
- Encryption during data transmission
- Regular security audits
- Minimal data collection and localized processing when possible
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly address any breach as required by law.
8. Children’s Privacy
Zen Browser is not intended for children under the age of 13 (or as defined by local laws). We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will delete it immediately.
9. Cookies and Tracking Technologies
We may use local storage and cookies for temporary preferences and session handling. These cookies are stored only on your device and not shared with our servers unless required for specific app functions. You can disable cookies through your browser settings.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted in the app or on our official website, with a clear "Last Updated" date. Significant changes may require renewed consent in accordance with GDPR requirements.
11. International Data Transfers
Your data may be processed on servers located outside your country of residence, including the United States. These transfers are performed in compliance with GDPR, ensuring adequate protection through legal mechanisms such as standard contractual clauses.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out via the "Contact Us" section within Zen Browser.